We take your privacy seriously. This policy explains how Ennora collects, uses, and protects your personal information when you visit our store and make purchases. We're committed to transparency and safeguarding your data in compliance with applicable laws.
Information We Collect We gather personal data including your name, email address, shipping and billing addresses, phone number, and payment information when you create an account or complete a purchase. We also collect browsing data through cookies and analytics tools to understand how you interact with our site and improve your experience. Data Usage and Protection Your information helps us process orders, send confirmations, provide customer support, and personalize your shopping experience. We implement industry-standard security measures including encryption and secure servers to protect your data from unauthorized access. We do not sell your personal information to third parties without your consent. Third-Party Services We work with trusted payment processors, shipping partners, and analytics providers who access limited information necessary to fulfill their services. These partners are bound by confidentiality agreements and must handle your data securely. Your Rights and Choices You have the right to access, update, or delete your personal information at any time. You can manage your communication preferences, opt out of marketing emails, and request data portability. Contact us directly to exercise these rights. Policy Updates We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or through our website.