Our shipping policy ensures reliable delivery of your orders. We ship to addresses within Malaysia and selected international destinations. Standard delivery typically takes 5-7 business days from order confirmation, while express options are available for faster service. Shipping costs are calculated based on order weight, destination, and selected method at checkout. Orders are processed Monday through Friday, excluding public holidays. Once dispatched, tracking information is provided via email. We partner with trusted courier services to ensure safe handling. International shipments may be subject to customs duties and taxes. For orders exceeding a certain value, complimentary shipping may apply. Damaged items should be reported within 48 hours of delivery. We are not responsible for delays caused by customs clearance or external factors beyond our control. Customers can modify shipping addresses before order processing. Remote areas may incur additional charges or extended delivery times. For detailed inquiries about specific destinations or shipping methods, please contact our customer service team.